Owner's portal

Serial number *
Date of Purchase (DD/MM/YYYY)*
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Purity report

Karat:
18K
Serial Number:
KG2507-0001
Date of Purchase:
July 22, 2025
Element
Gold
Silver
copper
zinc
nickel
content (%)
75.02
13.87
10.27
0.58
0.25
intensity
2386.86
954.39
460.41
36.14
9.44

Digital warranty

Warranty Coverage:

Each authentic KeyGems keycap is backed by a 2-year limited warranty from the date of purchase.

This warranty covers any defects in materials or craftsmanship under normal use and conditions.

What's included
  • Free repair or replacement for any manufacturing defects.
  • Coverage applies only to original, unmodified KeyGems products.
What's not included
  • Normal wear and tear, discoloration, or scratches from use.
  • Damage caused by improper installation, accidents, abuse, or unauthorized modifications.
How to claim:

To make a warranty claim, please provide your unique serial number and proof of purchase through the Owner’s Portal or by contacting our support team at hello@keygems.com.au.

© 2025 Keygems
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